Mick Lay Motors

I purchased a car through Mick back in December ’08. He made the process simple and painless. Since then, whenever I’ve had an issue, from any type of repair to renewing the shaken, all you need to do is contact him, and he and this team take care of everything including picking up and dropping off the car and all of the paperwork and doing it all at a reasonable price. I highly recommend him if you are in the market for a car, whether buying or selling, if you need your car serviced, or if you need help with any car-related issue.

The service provided my Mick Lay and Luke was first class. We had little idea of how to go about sourcing a car in Japan and secondly how to go about arranging insurance, parking permits, registration etc. Through getting in contact with Mick and Luke, the guys quickly provided us with all the information that we needed to understand the process. We identified the make and model of car that we were after and soon enough, the guys were showing us cars that matched our specifications. The end result is that we have the car we wanted at the right price and delivered to our door.

Mick takes the time to understand what his client needs and then he arranges exactly that……right vehicle, right price. Mick maintains the relationship and service quality from vehicle aquisition through to eventual vehicle resale or return. He made sure all the paperwork was done, the insurance was appropriate, the maintenance was timely and then negotiated a good price for us when it was time to sell the vehicle. There is only one person in Tokyo to call when you need a car…Mick Lay.

The best customer service experience I have every had. Mick is your Car personal shopper. I didn’t have to do a thing. Everything before during and after the purchase of my car In Tokyo….. no stress no fuss just a great guy and a great business model based on what appears to be a passion for exceptional service……. In the used car industry….. in danger of giving the industry a great name…. Thanks Mick…

Mick is the greatest. He’s a wonderful guy who fights to get the best work and best prices for me. When I call Mick, I know I’m going to get fast, dependable service from someone who’s great to talk to and work with at a great price.